Residence Inn Indianapolis Downtown on the Canal

First the location. Breakfast was OK but not great, The African American gentlemen who greeted us at the lobby is a huge asset to your hotel. He was most helpful as Booking.com screwed up the booking I just don't understand why they would call themselves Boioking.com when they cant even get that right. What they did was reverse my first and last name and so the hotel could not find our booking. This caused us a 30 minute delay in checking in. However the gentleman was tying hard as possible to fix the situation.

Everything was very clean, nice rooms with all the necessities, location-so many places within walking distance, TV-I like that you can log in to Netflix or Amazon and have more to watch than a few cable stations.

It was very nice and clean! The TV even welcomed me! The bed was extremely comfortable and there was plenty of storage space and outlets! I was able to plug in all of my devices with extra plug-ins to spare! I can't comment on the wifi as I needed a secure connection so had to use my hot spot (which worked great). The price was very affordable and my view was nice (even though it was raining while I was there). The staff was extremely helpful, professional, and friendly, even when I was panicking because I couldn't find my ID!

I liked the location.

Weekend breakfast was excellent. Staff was very friendly and helpful. A minor maintenance issue was corrected immediately by the maintenance tech.